trovi, Prevented visiting a website that can initiate downloading unwanted programs, How to ignore particular websites when searching

  • 24 November 2021
  • 3 replies

When undertaking a simple search in the MS Edge Browser such as

“Toshiba TV 32SL700A manual”

I get the following message:


“Prevented visiting a website that can initiate downloading unwanted programs

The website can download applications on your device without your knowledge or consent.

You were protected from visiting this website by Kaspersky security. You can close this window with no risk.”


The address line shows trovi,com… … ...




I then don’t get any results from my search. How do I get to ignore unwanted results but accept legitimate results.


3 replies

Userlevel 7
Badge +11

Hello @CatFelix,


  1. Read before you create a new topic!
  2. Are the KTS software version & patch the latest?
  3. Are all Windows updates applied? 
  4. Does the same KSN - Adware issue happen if another browser is tested → e.g., Firefox or Chrome? 
  5. Are the any Ad blockers or extensions installed in Edge Chromium browser? 
  6. Post an image of what (your) search shows - we need to see what you see please? 




Thank you:pray_tone3:


I am using Windows 10 (V 20H2  Build 19042.1348)

Kaspersky Total Security (V

Issue doesn’t occur with Google Chrome


Userlevel 7
Badge +9

@CatFelix Please contact Kaspersky Technical Support

→ Contact us → Product help → E-mail → Contact Support
Form → Request Type ? → Select "Malware"

→ Contact Support