I am trying to clean a computer using the Kaspersky Rescue Tool from a bootable disk. Kaspersky identifies a virus as HEUR.Trojan.Win32.Adject.Gen and tries to quarantine it but it will not delete the file. The file is a .sys file in the Windows\System32\drivers folder and it keeps changing names. It cannot be deleted by Kaspersky or in Windows regular or safe mode. It says access is denied and that I need the computer administrator’s permission to delete the file. Any assistance would be appreciated.
Best answer by Danila T.View original