Kaspersky
Question

Не запускается агент NetAgent 12.0.0.7734_KES_11.4.0.233 [MOVED]

  • 13 November 2020
  • 1 reply
  • 57 views

Пытаюсь запустить агент NetAgent_12.0.0.7734_KES_11.4.0.233 - Kaspersky Endpoint Security.

Ничего не появляется. Что может быть причиной? 

Windows 10 v1902 Корпоративный домен. Права - администратора домена.

Лог:

13.11.2020 20:59:43.580 00000F38.00002B24 L1 KLPKGI: Executable version: 12.0.0.7734

13.11.2020 20:59:43.580 00000F38.00002B24 L1 KLPKGI: Command line: "\INSTALL\os\NetAgent_12.0.0.7734_KES_11.4.0.233 - Kaspersky Endpoint Security\installer.exe" 

13.11.2020 20:59:43.580 00000F38.00002B24 L1 KLTRC_USRNAME: The process is runing under the 'AU100\u.mai' account. Current thread is not impersonated

13.11.2020 20:59:43.580 00000F38.00002B24 L4  KLSTD: Starting KLSTD_IfExists ...

13.11.2020 20:59:43.580 00000F38.00002B24 L4  KLSTD: KLSTD_IfExists2('C:\Users\R4BDF~1.HAM\AppData\Local\Temp\{fdd1e8c9-0b52-41f4-9d4f-2cdc76fc6e34}') returns 0

13.11.2020 20:59:43.580 00000F38.00002B24 L4  KLSTD: ...KLSTD_IfExists  took 0.095500 ms (User: 0 ms, Kernel: 0 ms, FullLoad: 0 %)

13.11.2020 20:59:43.580 00000F38.00002B24 L3  KLSTD: KLSTD_CreatePath('C:\Users\R4BDF~1.HAM\AppData\Local\Temp\{fdd1e8c9-0b52-41f4-9d4f-2cdc76fc6e34}')

13.11.2020 20:59:43.580 00000F38.00002B24 L2 KLSRVSWCH: KLSRVSWCH::SetupAclForNamedObject: szObject='C:\Users\R4BDF~1.HAM\AppData\Local\Temp\{fdd1e8c9-0b52-41f4-9d4f-2cdc76fc6e34}', nType=1, dwInhFlags=0x3, dwAccessForUsers=0x0

13.11.2020 20:59:43.580 00000F38.00002B24 L3 KLSRVSWCH: Starting KLSRVSWCH::MakeStdObjAvailableT ...

13.11.2020 20:59:43.580 00000F38.00002B24 L4 KLSRVSWCH: Starting KLSRVSWCH::MyLookupAccountName ...

13.11.2020 20:59:43.580 00000F38.00002B24 L1 KLSRVSWCH: KLSRVSWCH::MyLookupAccountName: szwSystem='(null)', szwName='NT SERVICE\ksnproxy'

13.11.2020 20:59:43.580 00000F38.00002B24 L4 KLSRVSWCH: KLSRVSWCH::NormalizeAccountName: 'NT SERVICE\ksnproxy'->'NT SERVICE\ksnproxy'

13.11.2020 20:59:43.627 00000F38.00002B24 L4  KLERR: #1, Error was caught in KLSRVSWCH::MyLookupAccountName, c:\a\b\a_32ba8ed2\s\csadminkit\development2\std\win32\srv_switch_acls.cpp@270. Error params: (1181/0x534 ("System error 0x534 (Сопоставление между именами пользователей и идентификаторами безопасности не было произведено.)"), "KLSTD", c:\a\b\a_32ba8ed2\s\csadminkit\development2\std\win32\srv_switch_acls.cpp@251) Error loc: ''.

13.11.2020 20:59:43.627 00000F38.00002B24 L4 KLSRVSWCH: Starting KLSRVSWCH::IsDomainController_Internal ...

13.11.2020 20:59:43.627 00000F38.00002B24 L4 KLSRVSWCH: KLSRVSWCH::`anonymous-namespace'::IfServerOsDC: wProductType=0x1

13.11.2020 20:59:43.627 00000F38.00002B24 L4 KLSRVSWCH: KLSRVSWCH::IsDomainController_Internal: bResult=0

13.11.2020 20:59:43.627 00000F38.00002B24 L4 KLSRVSWCH: ...KLSRVSWCH::IsDomainController_Internal  took 0.060100 ms (User: 0 ms, Kernel: 0 ms, FullLoad: 0 %)

13.11.2020 20:59:43.627 00000F38.00002B24 L4 KLSRVSWCH: KLSRVSWCH::IsDomainController: bResult=0

13.11.2020 20:59:43.627 00000F38.00002B24 L4 KLSRVSWCH: ...KLSRVSWCH::MyLookupAccountName  took 44.307300 ms (User: 0 ms, Kernel: 0 ms, FullLoad: 0 %)

13.11.2020 20:59:43.627 00000F38.00002B24 L1  KLERR: #1, Error was caught in KLSRVSWCH::MakeStdObjAvailableT, c:\a\b\a_32ba8ed2\s\csadminkit\development2\std\win32\srv_switch_acls.cpp@549. Error params: (1181/0x534 ("System error 0x534 (Сопоставление между именами пользователей и идентификаторами безопасности не было произведено.)"), "KLSTD", c:\a\b\a_32ba8ed2\s\csadminkit\development2\std\win32\srv_switch_acls.cpp@251) Error loc: ''.

13.11.2020 20:59:43.627 00000F38.00002B24 L4  KLSPL: KLSPL::KLAdminsGroupname returns 'KLAdmins'

13.11.2020 20:59:43.627 00000F38.00002B24 L4 KLSRVSWCH: Starting KLSRVSWCH::MyLookupAccountName ...

13.11.2020 20:59:43.627 00000F38.00002B24 L1 KLSRVSWCH: KLSRVSWCH::MyLookupAccountName: szwSystem='(null)', szwName='W33-50\KLAdmins'

13.11.2020 20:59:43.627 00000F38.00002B24 L4 KLSRVSWCH: KLSRVSWCH::NormalizeAccountName: 'W33-50\KLAdmins'->'W33-50\KLAdmins'

13.11.2020 20:59:43.627 00000F38.00002B24 L4  KLERR: #1, Error was caught in KLSRVSWCH::MyLookupAccountName, c:\a\b\a_32ba8ed2\s\csadminkit\development2\std\win32\srv_switch_acls.cpp@270. Error params: (1181/0x534 ("System error 0x534 (Сопоставление между именами пользователей и идентификаторами безопасности не было произведено.)"), "KLSTD", c:\a\b\a_32ba8ed2\s\csadminkit\development2\std\win32\srv_switch_acls.cpp@251) Error loc: ''.

13.11.2020 20:59:43.627 00000F38.00002B24 L4 KLSRVSWCH: KLSRVSWCH::IsDomainController: bResult=0

13.11.2020 20:59:43.627 00000F38.00002B24 L4 KLSRVSWCH: ...KLSRVSWCH::MyLookupAccountName  took 0.592400 ms (User: 0 ms, Kernel: 0 ms, FullLoad: 0 %)

13.11.2020 20:59:43.627 00000F38.00002B24 L1  KLERR: #1, Error was caught in KLSRVSWCH::MakeStdObjAvailableT, c:\a\b\a_32ba8ed2\s\csadminkit\development2\std\win32\srv_switch_acls.cpp@558. Error params: (1181/0x534 ("System error 0x534 (Сопоставление между именами пользователей и идентификаторами безопасности не было произведено.)"), "KLSTD", c:\a\b\a_32ba8ed2\s\csadminkit\development2\std\win32\srv_switch_acls.cpp@251) Error loc: ''.

13.11.2020 20:59:43.627 00000F38.00002B24 L4  KLSPL: KLSPL::KLAdminsGroupname returns 'KLAdmins'

13.11.2020 20:59:43.627 00000F38.00002B24 L4 KLSRVSWCH: Starting KLSRVSWCH::MyLookupAccountName ...

13.11.2020 20:59:43.627 00000F38.00002B24 L1 KLSRVSWCH: KLSRVSWCH::MyLookupAccountName: szwSystem='(null)', szwName='AU33\KLAdmins'

13.11.2020 20:59:43.627 00000F38.00002B24 L4 KLSRVSWCH: KLSRVSWCH::NormalizeAccountName: 'AU33\KLAdmins'->'AU33\KLAdmins'

13.11.2020 20:59:43.627 00000F38.00002B24 L4 KLSRVSWCH: KLSRVSWCH::MyLookupAccountName: returning wstrDomainName='AU33', eUse=2

13.11.2020 20:59:43.627 00000F38.00002B24 L4 KLSRVSWCH: ...KLSRVSWCH::MyLookupAccountName  took 0.256200 ms (User: 0 ms, Kernel: 0 ms, FullLoad: 0 %)

13.11.2020 20:59:43.627 00000F38.00002B24 L3 KLSRVSWCH: Starting KLSRVSWCH::SetObjDACL ...

13.11.2020 20:59:43.627 00000F38.00002B24 L4 KLSRVSWCH: SetObjDACL: szObject='C:\Users\R4BDF~1.HAM\AppData\Local\Temp\{fdd1e8c9-0b52-41f4-9d4f-2cdc76fc6e34}', nType=1, dwInhFlags=3

13.11.2020 20:59:43.627 00000F38.00002B24 L3 KLSRVSWCH: ...KLSRVSWCH::SetObjDACL  took 0.496600 ms (User: 0 ms, Kernel: 0 ms, FullLoad: 0 %)

13.11.2020 20:59:43.627 00000F38.00002B24 L3 KLSRVSWCH: ...KLSRVSWCH::MakeStdObjAvailableT  took 45.953600 ms (User: 0 ms, Kernel: 0 ms, FullLoad: 0 %)

13.11.2020 20:59:43.627 00000F38.00002B24 L3 KLSRVSWCH: Set Integrity level for 'C:\Users\R4BDF~1.HAM\AppData\Local\Temp\{fdd1e8c9-0b52-41f4-9d4f-2cdc76fc6e34}', dwMandatoryPolicy=3

13.11.2020 20:59:43.627 00000F38.00002B24 L2 KLSRVSWCH: KLSRVSWCH::SetupSaclForNamedObject: szObject='C:\Users\R4BDF~1.HAM\AppData\Local\Temp\{fdd1e8c9-0b52-41f4-9d4f-2cdc76fc6e34}', nType=1, dwMandatoryPolicy=0x3 Mandatory level=High integrity level

13.11.2020 20:59:43.627 00000F38.00002B24 L3 KLSRVSWCH: Starting KLSRVSWCH::SetPrivilegeToCurUser ...

13.11.2020 20:59:43.627 00000F38.00002B24 L3 KLSRVSWCH: ...KLSRVSWCH::SetPrivilegeToCurUser  took 0.094600 ms (User: 0 ms, Kernel: 0 ms, FullLoad: 0 %)

13.11.2020 20:59:43.627 00000F38.00002B24 L1  KLERR: #1, Error was caught in Install, c:\a\b\a_32ba8ed2\s\csadminkit\development2\klri\pkginst\klpkinst.cpp@1433. Error params: (1181/0x522 ("System error 0x522 (Клиент не обладает требуемыми правами.)"), "KLSTD", c:\a\b\a_32ba8ed2\s\csadminkit\development2\std\win32\srv_switch_acls.cpp@1870) Error loc: ''.

13.11.2020 20:59:43.627 00000F38.00002B24 L3 KLPKGI: UnregisterAutostart(fdd1e8c9-0b52-41f4-9d4f-2cdc76fc6e34)

13.11.2020 20:59:43.627 00000F38.00002B24 L1  KLERR: #1, Error was caught in UnregisterAutostart, c:\a\b\a_32ba8ed2\s\csadminkit\development2\klri\pkginst\klpkinst.cpp@485. Error params: (1181/0x2 ("System error 0x2 (Не удается найти указанный файл.)"), "KLSTD", c:\a\b\a_32ba8ed2\s\csadminkit\development2\klri\pkginst\klpkinst.cpp@482) Error loc: ''.

13.11.2020 20:59:48.628 00000F38.00002B24 L2  KLSTD: KLSTD_DeletePath2('C:\Users\R4BDF~1.HAM\AppData\Local\Temp\{fdd1e8c9-0b52-41f4-9d4f-2cdc76fc6e34}', 0)

13.11.2020 20:59:48.628 00000F38.00002B24 L3  KLSTD: KLSTD_RemoveDirectory('C:\Users\R4BDF~1.HAM\AppData\Local\Temp\{fdd1e8c9-0b52-41f4-9d4f-2cdc76fc6e34}', 1)

13.11.2020 20:59:48.628 00000F38.00002B24 L2  KLSTD: KLSTD_DeletePath2('C:\Users\R4BDF~1.HAM\AppData\Local\Temp\{fdd1e8c9-0b52-41f4-9d4f-2cdc76fc6e34}', 0) returns 1

13.11.2020 20:59:48.628 00000F38.00002B24 L1 KLPRSS: Starting KLPRSS_Deinit ...

13.11.2020 20:59:48.628 00000F38.00002B24 L1 KLPRSS: ...KLPRSS_Deinit  took 0.027200 ms (User: 0 ms, Kernel: 0 ms, FullLoad: 0 %)

13.11.2020 20:59:48.628 00000F38.00002B24 L1 KLINITMAIN: Starting KLINITMAIN::CInitMainUt_Deinit ...

13.11.2020 20:59:48.628 00000F38.00002B24 L1 KLINITMAIN: Starting KLINITMAIN::InitMain_Deinit ...

13.11.2020 20:59:48.628 00000F38.00002B24 L3 KLSVC_DSBH: Starting KLSTD::DefServerBusyHandlerImpl::Unregister ...

13.11.2020 20:59:48.628 00000F38.00002B24 L3 KLSVC_DSBH: ...KLSTD::DefServerBusyHandlerImpl::Unregister  took 0.033300 ms (User: 0 ms, Kernel: 0 ms, FullLoad: 0 %)

13.11.2020 20:59:48.628 00000F38.00002B24 L1 KLINITMAIN: ...KLINITMAIN::InitMain_Deinit  took 0.263200 ms (User: 0 ms, Kernel: 0 ms, FullLoad: 0 %)

13.11.2020 20:59:48.628 00000F38.00002B24 L1 KLINITMAIN: ...KLINITMAIN::CInitMainUt_Deinit  took 0.364900 ms (User: 0 ms, Kernel: 0 ms, FullLoad: 0 %)

13.11.2020 20:59:48.628 00000F38.00002B24 L4  KLSTD: Exclusive lock('C:\Users\R4BDF~1.HAM\AppData\Local\Temp\klsc-F9657B1125EAAE6C.lck') -- bReadOnly:0, lTimeout:0

13.11.2020 20:59:48.628 00000F38.00002B24 L4  KLSTD: Starting KLSTD_IfExists ...

13.11.2020 20:59:48.628 00000F38.00002B24 L4  KLSTD: KLSTD_IfExists2('C:\Users\R4BDF~1.HAM\AppData\Local\Temp\klsc-F9657B1125EAAE6C') returns 0

13.11.2020 20:59:48.628 00000F38.00002B24 L4  KLSTD: ...KLSTD_IfExists  took 0.082200 ms (User: 0 ms, Kernel: 0 ms, FullLoad: 0 %)

13.11.2020 20:59:48.628 00000F38.00002B24 L4  KLSTD: Leave exclusive lock('C:\Users\R4BDF~1.HAM\AppData\Local\Temp\klsc-F9657B1125EAAE6C.lck')

============================================================================

=== Trace Log File. Pid=3896 (0xF38). Closed - 13.11.2020 20:59:48.628. ===


1 reply

Userlevel 3
Badge +2

rustam1122, попробуйте выполнить установку с использованием локальной учётной записи администратора машины AU33.

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