Kaspersky
Question

laptop robbery / robo portátil

  • 22 April 2019
  • 2 replies
  • 688 views

my laptop has been stolen with Kaspersky Internet Security installed. Is there any way to locate it?

Mi computadora portátil ha sido robada con Kaspersky Internet Security instalado. ¿Hay alguna forma de localizarlo?

thanks!! Gracias!!

2 replies

Userlevel 7
Badge +2
Hi @Estela
Welcome to the kaspersky community.
Okay so let's catch these thieves for you.
Try Google services, make sure you are logged in to your Google account.
https://www.google.com/android/find?did
Also you can track your device in windows 10 settings.
To enable the device-tracking, open the Start menu or Start screen and select Settings.
In Windows 10.



Thank you.
Userlevel 7
Badge +8
Además de lo anterior,

actualmente ninguno de los productos domésticos de Kaspersky para Windows (KIS/KAV/KTS) dispone de un servicio de rastreo/anti-robo de dispositivos, pero sí los productos Kaspersky para dispositivos móviles, por ejemplo para dispositivos Android: https://support.kaspersky.com/sp/10203

Saludos.

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