Unable to change password on PC

  • 12 September 2021
  • 1 reply

Im trying to access My Kaspersky but it says i have to reconfirm my password. However, when i put in my password, it says error. Says the same thing when i try to change my password as it says its been 180 days since i change my password so i have change it, according to website. Im sure my password is correct because if i write down gibberish, it says invalid password instead.

1 reply

Userlevel 7
Badge +9

@CrimsonHero  Welcome.

Did you try this https://support.kaspersky.com/KPC/1.0/en-US/96933.htm

If no fix please  go to  “Live Chat”  https://support.kaspersky.com/b2c/  
→ Select country
→ Choose a communication channel
→ Chat