Kaspersky
Question

VPN to the United Kingdom ( UK)

  • 18 August 2019
  • 7 replies
  • 800 views

Dears
Can I have your support,
I cannot VPN to the UK through my computer and Iphone...
is there any way to do it?
or Kaspersky VPN doesn't work with the UK location?

thanks

7 replies

Userlevel 7
Badge +7
Hello @Dler, welcome to the new forum.

Which version of KSeC do you use?
Only with the paid version you can freely choose the location, with the free version you can't.

Userlevel 7
Badge +8
Welcome. Do you run the extended version https://support.kaspersky.com/13497

Hello Schulte
I am using payable version not free, current version I am using it is 19.0.0.1088

while it shows secure connection with VPN is establishing

thanks
Userlevel 7
Badge +7
...so you can choose UK but the connection is not established?
Yes, it can not be established
even I used IOS for the same purpose, also it is not working
Userlevel 7
Badge +7
It is possible that KSeC cannot reach an UK exit point from your country right now. Generally it should work.
Please wait some time, maybe it's just a temporary problem.
In the meantime, you can use your myKaspersky account to make a support request. Maybe they can clarify the issue.
Unfortunately we cannot do more here in the forum.
THank you dear for kind support

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