Kaspersky

VPN for Android - high battery consumption?

  • 1 February 2021
  • 2 replies
  • 100 views

Hey there,
I used Kaspersky VPN only for a short time, I deleted it because I suspected that the app consumed a lot of Energy.

My battery only empties by ~ 5% during the night, when the VPN was installed, I suddenly lost ~20% overnight! At the End of the Day I had to recharge… normally I recharge only after 2-3 Days.

I had the intelligent mode active, but WLAN & mobile data had been deactivated.

Everything has returned to normal since I uninstalled it!

Do others had the same experience?

My Device:
Samsung Galaxy S7 - Oreo 8
Kaspersky VPN Version 1.38.0.77


2 replies

Userlevel 7
Badge +5

Hi @Tormas , 

Sometimes Android incorrectly calculates the consumption of energy. Please install Kaspersky VPN back, how will it go? 

If the issue persists, please submit a ticket to technical support via my.kaspersky.com, we will investigate in order to find the cause and the solution.

Regards,

Igor

 

Sorry, I don’t like “Work” with a Smartphone, with PC problems i can help… but this android… no thanks, I hope you have test devices!

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