Kaspersky
Question

Problems with VPN & Iphone and IPAD

  • 19 November 2020
  • 2 replies
  • 78 views

I can't conect my iPhone and my ipad to the VPN service. I would like to knows if the update of software to 14.2 is crash.

Thank you.

 

 


2 replies

Userlevel 7
Badge +9

Hello @jperez2121,

Welcome!

Please tell us:

  1. iPhone version
  2. iPad version?
  3. KSC-vpn version

Please post back? 

Thank you:pray_tone3:

Flood:whale:+:whale2:

Userlevel 7
Badge +8

@jperez2121  Welcome. Your iOS 14.2 is up-to-date.

Did you try uninstall / reinstall KSC :
https://apps.apple.com/be/app/kaspersky-security-cloud/id1089969624

Before proceeding please check your available space and power off/on your devices.

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