kaspersky secure connection and amazon prime

  • 5 December 2020
  • 3 replies


i don’t have any probleme watching netflix with secure connection on  but amazon prime lock me even if i stay the connection to my country. How can i manage to make it works?

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3 replies

Userlevel 7
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If you're seeing a message like "Your device is connected to the Internet using a VPN or proxy service. Please disable it and try again. For more help, go to primevideo.com/vpn", the following applies:

  1. Amazon Prime uses IP address blocking/geo-blocking, designed to restrict access to premium multimedia content.
  2. While VPNs hide the source IP, some streaming providers maintain black & white lists, if a VPN is on such a list it will determine whether or not content is available. 

Thank you:pray_tone3:

Flood :whale::whale2:

Thanks for reply. Si i guess i’m good fort deactivate it for watching. Thanks again



thanks for your message. I was also wondering, if the paid platform will be able to recognize my membership, while using Kaspersky secure connection. Unfortunately the answer is no, but as “kartakult” said it should not be a problem to deactivate the tool, while watching.