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Kaspersky Conflict Issues [Solved][Closed]

2 years ago
1 April 2019
2 replies
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Rubymosh
Once posted
0 replies

Have only been using Kaspersky for a couple of months but it seems to have a lot of conflict issues. Safe Money quit working on updated Firefox so had to switch to Chrome and now my EMClient email is not getting email when I start it up in the morning. I read some EmClient forums on this and they mention problems with Kaspersky! I have to keep Kaspersky because I signed up for a year but if this keeps up I will NOT renew. Any help out there? Please don't get too technical.

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Best answer by Anonymous 2 April 2019, 10:35

Hello Rubymosh,

1) Regarding the Safe Money issue: please provide more details of the issue - screenshots and step-by-step scenario. In such cases it is better to contact Tech support via my.kaspersky.com site.

2) Regarding the situation with email client: https://support.kaspersky.com/13528 Thus, the first thing to try is to retest the issue with different countries selected in KSeC.

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2 replies

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Anonymous
0 replies
2 years ago
2 April 2019
Answer

Hello Rubymosh,
1) Regarding the Safe Money issue: please provide more details of the issue - screenshots and step-by-step scenario. In such cases it is better to contact Tech support via my.kaspersky.com site.
2) Regarding the situation with email client: https://support.kaspersky.com/13528 Thus, the first thing to try is to retest the issue with different countries selected in KSeC.

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+2

KarDip
Moderator
390 replies
2 years ago
3 April 2019

Hi, Rubymosh.
Welcome to the New Kaspersky Community.
Kaspersky Internet Security 2019 works fine with Firefox 32 bit and 64 bit in Windows 10.
Maybe "uninstall" Kaspersky version you have installed, then reboot your computer and reinstall Kaspersky Internet Security 2019.
https://support.kaspersky.com/kis19

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