Kaspersky
Question

I used to connect to Mexico but now the public IP is from the United States

  • 18 March 2021
  • 2 replies
  • 62 views

Until recently I was able to connect to the VPN using Mexico as a location. But a few days ago it doesn't work anymore. The VPN informs me that I am connected in Mexico, but the public IP is from the United States. The sites I was able to access before don't work anymore. What is happening? Will it work again?

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2 replies

Userlevel 7
Badge +8

@matheusks92 Welcome.
I can reproduce your issue, please contact Kaspersky Technical Support.
Additionally , did you modify your DNS settings ?

@matheusks92Welcome.
I can reproduce your issue, please contact Kaspersky Technical Support.
Additionally , did you modify your DNS settings ?

Thanks for the answer. I’ll contact support.

I didn’t modify my DNS settings.