Kaspersky
Products
Support go
Community
Personal Account go
Check a file or link
Kaspersky Club go
Kaspersky Education go
Beta Testing
back back
support
Home Support
Business Support
Virus Fighting
back back
kaspersky club
Россия и СНГ
Global
back back
kaspersky education
Бесплатный образовательный портал
Free educational videocourses
back back
Personal Account
My Kaspersky
KSOS Management Console
CompanyAccount

I am having problem watching netflix

  • 27 April 2020
  • 6 replies
  • 1044 views
C

Hello @FLOOD i am having problem watching netflix while using the VPN does Kaspersky offer vpn for streaming on netflix or amazon prime. when ever i tried they telling that proxy is detected.

 

thanks.

 

Anonymous 1 year ago

As far as I know, work on supporting streaming services is in the process.
We must wait for the summer, as maybe support will appear at this point.

View original

6 replies

Flood and Flood's wife
Rank
Userlevel 7
Badge +9

Hello @cucu88,

Welcome!

  • Netflix has a blacklist of known VPN servers blocked from accessing video, instead returning the proxy error message. 
  • Just to test the issue, try using several other free vpns, see if the same error M7111-5059 repeats?

Please let us know?

Thank you:pray_tone3:

Flood:whale:

Also, imo, your question should be in Kaspersky Secure Connection category:thinking:

Edgar's Mission: "If we could live happy and healthy lives without harming others... why wouldn't we?" --- "One should examine oneself for a very long time before thinking of condemning others" Moliere --- Did a reply answer your question? Please mark it as Best answer, the Topic status will change to Solved, thank you!
Flood and Flood's wife
Rank
Userlevel 7
Badge +9

Hello @cucu88, 

  • Additional to my previous reply, when testing using other free VPN’s - if an error occurs, it will not be - M7111-5059, that error is specific to Netflix, however, it will be similar to “you seem to be using an unblocker or proxy”. 
  • If a similar error repeats, it’s not an issue Kaspersky can resolve, as Kaspersky has no control over Netflix’s choice to block VPN services. 

Thank you:pray_tone3:

Flood:whale:

Edgar's Mission: "If we could live happy and healthy lives without harming others... why wouldn't we?" --- "One should examine oneself for a very long time before thinking of condemning others" Moliere --- Did a reply answer your question? Please mark it as Best answer, the Topic status will change to Solved, thank you!
A

As far as I know, work on supporting streaming services is in the process.
We must wait for the summer, as maybe support will appear at this point.

C

Hello @cucu88, 

  • Additional to my previous reply, when testing using other free VPN’s - if an error occurs, it will not be - M7111-5059, that error is specific to Netflix, however, it will be similar to “you seem to be using an unblocker or proxy”. 
  • If a similar error repeats, it’s not an issue Kaspersky can resolve, as Kaspersky has no control over Netflix’s choice to block VPN services. 

Thank you:pray_tone3:

Flood:whale:

Hello @FLOOD ,

thank you for the reply i am only currently using kaspersky VPN i tried difference virtual server within the kaspersky VPN it still shows the same error code. I dont have much idea of the unblocker issue thought.

thank you.

C

As far as I know, work on supporting streaming services is in the process.
We must wait for the summer, as maybe support will appear at this point.

Hello @Anton Mefodys,

thank you very much..

Flood and Flood's wife
Rank
Userlevel 7
Badge +9

Hello @cucu88, 

You’re most welcome:relaxed: !

Thank you for replying and the information:ok_hand_tone3:

  • We understand you’re using Kaspersky Secure Connection, however, our suggestion, to test if the same/similar unblocker / proxy error occurs is to test the issue with other free VPNs, if a similar error occurs, please let us know? 

Thank you:pray_tone3:

Flood:whale:

Edgar's Mission: "If we could live happy and healthy lives without harming others... why wouldn't we?" --- "One should examine oneself for a very long time before thinking of condemning others" Moliere --- Did a reply answer your question? Please mark it as Best answer, the Topic status will change to Solved, thank you!

Reply


 Utilities