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I am having problem watching netflix

  • 27 April 2020
  • 6 replies
  • 779 views
C

Hello @FLOOD i am having problem watching netflix while using the VPN does Kaspersky offer vpn for streaming on netflix or amazon prime. when ever i tried they telling that proxy is detected.

 

thanks.

 

Anton Mefodys 8 months ago

As far as I know, work on supporting streaming services is in the process.
We must wait for the summer, as maybe support will appear at this point.

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6 replies

Flood and Flood's wife
Rank
Userlevel 7
Badge +9

Hello @cucu88,

Welcome!

  • Netflix has a blacklist of known VPN servers blocked from accessing video, instead returning the proxy error message. 
  • Just to test the issue, try using several other free vpns, see if the same error M7111-5059 repeats?

Please let us know?

Thank you:pray_tone3:

Flood:whale:

Also, imo, your question should be in Kaspersky Secure Connection category:thinking:

Edgar's Mission: "If we could live happy and healthy lives without harming others... why wouldn't we?" --- "One should examine oneself for a very long time before thinking of condemning others" Moliere --- Did a reply answer your question? Please mark it as Best answer, the Topic status will change to Solved, thank you!
Flood and Flood's wife
Rank
Userlevel 7
Badge +9

Hello @cucu88, 

  • Additional to my previous reply, when testing using other free VPN’s - if an error occurs, it will not be - M7111-5059, that error is specific to Netflix, however, it will be similar to “you seem to be using an unblocker or proxy”. 
  • If a similar error repeats, it’s not an issue Kaspersky can resolve, as Kaspersky has no control over Netflix’s choice to block VPN services. 

Thank you:pray_tone3:

Flood:whale:

Edgar's Mission: "If we could live happy and healthy lives without harming others... why wouldn't we?" --- "One should examine oneself for a very long time before thinking of condemning others" Moliere --- Did a reply answer your question? Please mark it as Best answer, the Topic status will change to Solved, thank you!
Anton Mefodys
Rank
Userlevel 7
Badge +3

As far as I know, work on supporting streaming services is in the process.
We must wait for the summer, as maybe support will appear at this point.

"Did it answer your question? Mark it as solved!"
C

Hello @cucu88, 

  • Additional to my previous reply, when testing using other free VPN’s - if an error occurs, it will not be - M7111-5059, that error is specific to Netflix, however, it will be similar to “you seem to be using an unblocker or proxy”. 
  • If a similar error repeats, it’s not an issue Kaspersky can resolve, as Kaspersky has no control over Netflix’s choice to block VPN services. 

Thank you:pray_tone3:

Flood:whale:

Hello @FLOOD ,

thank you for the reply i am only currently using kaspersky VPN i tried difference virtual server within the kaspersky VPN it still shows the same error code. I dont have much idea of the unblocker issue thought.

thank you.

C

As far as I know, work on supporting streaming services is in the process.
We must wait for the summer, as maybe support will appear at this point.

Hello @Anton Mefodys,

thank you very much..

Flood and Flood's wife
Rank
Userlevel 7
Badge +9

Hello @cucu88, 

You’re most welcome:relaxed: !

Thank you for replying and the information:ok_hand_tone3:

  • We understand you’re using Kaspersky Secure Connection, however, our suggestion, to test if the same/similar unblocker / proxy error occurs is to test the issue with other free VPNs, if a similar error occurs, please let us know? 

Thank you:pray_tone3:

Flood:whale:

Edgar's Mission: "If we could live happy and healthy lives without harming others... why wouldn't we?" --- "One should examine oneself for a very long time before thinking of condemning others" Moliere --- Did a reply answer your question? Please mark it as Best answer, the Topic status will change to Solved, thank you!

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