Kaspersky
Question

How do you disable auto renewal when purchasing?

  • 30 May 2021
  • 1 reply
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I want to purchase a year’s subscription of VPN from the Kaspersky website. 

There apparently seems  no option to disable auto renewal on the shopping cart form as this is a gift and I don’t need /want auto renewal.

Is this possible to do whilst purchasing?

 


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Userlevel 7
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I want to purchase a year’s subscription of VPN from the Kaspersky website. There apparently seems  no option to disable auto renewal on the shopping cart form as this is a gift and I don’t need /want auto renewal. Is this possible to do whilst purchasing?

 

Hello @petsy

Welcome back!

Yes, normally, it’s possible to select unselect Auto-renewal, however, there’s a problem with the UK site → the issue has been formally logged with Kaspersky Technical Support. 

IF you need to buy the VPN today, Support advised, after the purchase, contact them, they have access to Nexway, they’ll be able to manually modify Auto-renewal. 

 

 

 

Thank you:pray_tone3:

Flood:whale: +:whale2: