Kaspersky
Question

How add iPhone device in my account [MOVED]

  • 19 August 2020
  • 5 replies
  • 276 views

I did delete the old iPhones I add in my account’s devices. How do I add a new one ?

 

Thanks

 

Denis


5 replies

Userlevel 7
Badge +10

Hello @Lapprentis, Denis,

Welcome!

As there’s no Kaspersky Internet Security for iOS, we’d like to confirm:

  1. The Kaspersky software installed on the iOS device(s)?
  2. The Kaspersky software shown in the MyKaspersky account, Licenses Tab? 

Please post back?

Thank you:pray_tone3:

Flood:whale:

Userlevel 7
Badge +8

@Lapprentis Welcome.


My Kaspersky > Devices > iPhone from Berny

Last connection:19 Aug 2020, 10:49 PM

  • All licenses are in effect

Installed apps : 3 

All the apps use your  Kaspersky Security Cloud - Personal  license. You have xxx  days remaining

> Security Cloud (*)

> Secure connection 

> Password manager

 

(*) @FLOOD  “ We also recommend iOS users in particular use security services such as Kaspersky Security Cloud ”.

I am talking about VPN Secure Connection for my Iphone. But in my account there was iPhones registered there BEFORE I removed them...Maybe that was a mistake. So how can I add the one I am using right now ? Also: the VPN installed on my iPhone will endlessly try to secure my connection without success...while my MacBook can…(Using the same guest wifi). Any clues ?

Much Thanks !

Denis

Userlevel 7
Badge +8

@Lapprentis Please install & activate the latest Kaspersky Secure Connection ver.2.31.0.8 available in the App Store. You may have to remove your current version. Another option worth trying is logout & login KSC on your iPhone.

Userlevel 7
Badge +9

Hi, @Lapprentis ,
Use the recommendations of the article:

https://support.kaspersky.com/common/start/13886#block4

https://support.kaspersky.com/15482

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