To cancel my subscription order please

  • 26 November 2020
  • 1 reply

How do I unsubscribe, how do I cancel my subscription order please? 

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1 reply

Userlevel 7
Badge +11

Hello @John


Kaspersky Virus Removal Tool is free Kaspersky software, there is no subscription

  1. Please confirm which subscription order/Kaspersky software you have?
  2. Please contact Kaspersky Technical Support, go to Support for home products, select your LOCATION, select HELP WITH PURCHASING AND ACTIVATION, check if Phone or Online Chat are available in your location, if “yes”, contact them via one of those methods:

 What information to provide: 

  • The description of the issue 
  • The date of the purchase 
  • Your full name 
  • The e-mail address that you have used for the purchase 
  • Order number from the confirmation e-mail 

Thank you🙏🏽