Kaspersky
Question

ScrSnap downloaded, can’t access my files.

  • 1 June 2020
  • 1 reply
  • 249 views

I just recently tried to download some file from a game (i know I'm a retard) and suddenly a program called ScrSnap downloaded. Now i can't even access my files and I just wanted to know if Kaspersky can solve this, or if this is it for my computer. Any help is much appreciated. 


1 reply

Userlevel 7
Badge +8

@benfons Welcome. First suggestion, please check this pinned Topic :

https://community.kaspersky.com/kaspersky-internet-security-13/notification-of-detection-file-or-website-detected-1313

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