Kaspersky
Question

Infected by new ransomware .Boop [Merged]

  • 23 August 2020
  • 15 replies
  • 3126 views

hi

first i want to say my english is not native so excuse me from the beginning

yesterday tried to install object dock and got a virus

they installed few programs and was able to uninstall but after that shut down my PC then most of my files from C and other two external HDD have the additional extension .boop

 

example:

0acec3abbb37mnyz.jpg.boop    BOOP File    61 KB    8/22/2020 8:17:25 PM
0f25e17c5407b77600f.jpg.boop    BOOP File    1,763 KB    8/22/2020 8:17:25 PM
1452679715245.gif.boop    BOOP File    47 KB    8/22/2020 8:17:25 PM
20180318_141106.jpg.boop    BOOP File    1,304 KB    8/22/2020 8:17:25 PM
20180318_141111.jpg.boop    BOOP File    1,299 KB    8/22/2020 8:17:25 PM
20180318_141120.jpg.boop    BOOP File    1,309 KB    8/22/2020 8:17:26 PM
2381206.jpg.boop    BOOP File    220 KB    8/22/2020 8:17:26 PM
2823347jRb02OMg.gif.boop    BOOP File    40 KB    8/22/2020 8:17:26 PM
28233533FQHAR7J8.gif.boop    BOOP File    230 KB    8/22/2020 8:17:26 PM
38.gif.boop    BOOP File    1,339 KB    8/22/2020 8:17:26 PM
399a175bd5461ef9c458f468d8e9b0c6.jpg.boop    BOOP File    55 KB    8/22/2020 8:17:26 PM
40.gif.boop    BOOP File    30 KB    8/22/2020 8:17:27 PM
42c03573aa7b.jpg.boop    BOOP File    59 KB    8/22/2020 8:17:27

 

etc….

 

also ‘’start task manager’’ was unable but solved by a friend of mine

however, a problem persists

 

 

one of the executable installed  and not find in programs and features was Garbage cleaner which i deleted 

 

 

tried to get Free Ransomware Decryptors but i could not find .boop fileso i guess this virus is new … or not

 

please, i kindly ask for help

 

i dont have Kaspersky installed or payed 

 

but i will soon as my avi, mp3, txt. and many other files will be decrypted 

then i must install a new windows

now i have windows 7. 64-bit

 

also, Microsoft Security Essentials detected 16 viruses (type) but one of them appears after restart each time

 

Trojan:Win32/Skeeyah.A

[Category: Trojan

Description: This program is dangerous and executes commands from an attacker.

Recommended action: Remove this software immediately.

Items: 
file:C:\Windows\system32\drivers\Wdf54067.sys]

 

again, please help and many thanks in advance

 

best wishes Carmen Tipa


15 replies

Userlevel 7
Badge +8

@tipa carmen  Welcome.

Please check this :

https://noransom.kaspersky.com/  (*)
https://www.kaspersky.com/blog/no-no-ransom/13364/
https://id-ransomware.malwarehunterteam.com/  

(*) Also :  “Ask for the tech support (only for Kaspersky’s paid products customers)”

thank you Berny

is .boop extension added? because i already have tried Shade Decryptor and Rakhni Decryptor

but unable to find a file when i push start scan

 

also i added more information in the main post

 

please I want to explain to me more precisely what to do, my english is bad 

I don't know technical terms

Userlevel 7
Badge +8

@tipa carmen  We would like help you but unfortunately this community can’t resolve your problem.

sorry but i dont understand … is not the correct forum? kaspersky dont have a solution … forgive my ignorance

what to do?

Userlevel 7
Badge +8

There are no publicly available decryptors for this ransomware.
Perhaps technical support can help, but it only provides assistance to users of paid Kaspersky products.

I got *.boop too. Pls help. 

Userlevel 7
Badge +8

@viruzvz Welcome. Please see above.

My computer has been attacked by a ransomenote called with the extension of .boop. It extension made to all my files with .boop and I couldn't even open a single file. Please help me.

Userlevel 7
Badge +8

@MMGL Welcome. Your Topic has been merged , please see above.

But what do you mean by it has been merged….has that extension been added to rakhini or shader Decryptor?

Userlevel 7
Badge +8

@EnderMate47, this means that another person has the same problem. And his theme was merged with yours.

Userlevel 7
Badge +8

@EnderMate47 Your Topic has been merged with an existing Topic concerning the same subject.

Also as already stipulated above , this community can’t resolve your problem.

But then what should I do?

Userlevel 7
Badge +8

@EnderMate47 Please see above :

“Ask for the tech support (only for Kaspersky’s paid products customers)”

Userlevel 7
Badge +8

@EnderMate47, write a request to technical support (if you have a paid license for Kaspersky products) - https://my.kaspersky.com/

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