Kaspersky
Question

Can't launch KVRT "Can't initialize dump writer"

  • 6 August 2020
  • 4 replies
  • 420 views

  • Community Citizen
  • 2 replies

Hello,

I can’t launch the KVRT.

It block at 35% with the Error message : “Can’t initialize dump writer”.

Before, the tool works nice, no problem.

I tried old version, same message.

I deleted all files about KVRT (C:/KVRT_Data) but no improvement.

It seems be on my computer, may be a corrupted DLL but the tool do not send any information about the error.

I found nothing about my problem on any plateform (here included).

Some one can help me ?

 

Regards,

Ju’


4 replies

Userlevel 5
Badge +2

Hello.

Please provide traces https://support.kaspersky.com/8529

Hello Yury,

Thank you for your answer, logs are attached just here.

Regards,

Ju’

Userlevel 5
Badge +2
  1. Download and run “Process Monitor” https://docs.microsoft.com/en-us/sysinternals/downloads/procmon
  2. Run KVRT
  3. Wait dump writer error
  4. Save “Process Monitor” log (logfile.PML)
  5. Send logfile.PML

Please find the PML ZIP here.

 

Regards,

Ju’

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