Kaspersky
Question

Where can I obtain detailed backup instructions?


Where can I find detailed backup instructions?

  • When I backup I sometimes get a failure notice and am unable to diagnose the cause
  • -Other times when I backup it says it was successful but I am unable to see the files.
  • Is the backup in the native file format, or is it converted to a backup format?
  • How can I restore just one file, rather than the, partial restore entire backup?

Thank you


2 replies

Userlevel 7
Badge +10

Hello @pinninvest,

Welcome!

  • Regarding successful backup, in KTS Backup select Details → image1, KTS Backup Report opens, select Details → image2, shows specific backup information, including files backed up → image3; KTS Restore utility enables backed up data to be viewed (if required) at any stage → image4

 

 

 

 

 

  • Regarding “How can I restore just one file, rather than the, partial restore entire backup?”, please refer to resource: 

Restoring data from a backup copy

  • Regarding backup failure, without specific information it’s not possible to assist:thinking:

Thank you:pray_tone3:

Flood:whale:

Additional resource:

Backup and Restore

Hello,

Regarding any issues with Backup\Restore cases in KTS\KSC product - please contact Tech support (Create a request to Tech Support).

Thanks!

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