Kaspersky
Question

Uninstallation error: This action is only valid for products that are currently installed.

  • 24 November 2019
  • 5 replies
  • 6737 views

  • Anonymous
  • 0 replies

Dose anyone know how to unstall Kaspersky Total Security cuz when i go to the file it says Kaspersky Total Security remove i do it and all what keeps coming up is http://prntscr.com/q1fmcb how do i fix so i can remove this 


5 replies

Userlevel 7
Badge +9

Welcome. Just to play safe before eventually running the uninstall tool can you please provide a GSI Log

https://support.kaspersky.com/common/diagnostics/3632 

Userlevel 7
Badge +11

Hello  @Need help someone,

Additional:

  • Is KTS actually installed?
  • Check Windows Programs & Features

 

  • The image shows Kaspersky “shortcuts” only:thinking:

Thank you. 

yeah how do i unstall it cuz it keeps saying that

Userlevel 7
Badge +11

Hello  @Need help someone,

Go to  Windows Programs & Features, please show us an image?

& go to: C:\Program Files (x86)\Kaspersky Lab, show us an image? 

Please post back?

Thank you

 

Userlevel 7
Badge +9

yeah 


Also, in this case please first consider Repair MSI

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