Kaspersky
Question

UDS:Trojan.Win32.Inject detected but cannot be resolved


Hi, after the installation and restart of the latest version 20.0.14.1085 Total Security is now reporting  this issue but it is unable to resolve it.

 

Can you please help me resolve this?

 

Thanks,

Adri


8 replies

Userlevel 7
Badge +6

@adricist Welcome.

Can you please post a screenshot with the detection details.
Kaspersky > More tools > Report > Detailed Reports > Detected objects

Thank you Berny, here it is

 

 

It is quite strange how this issue has popup. I would have thought that those emails were deleted and dealt with almost a month ago. And since then I had no issues or reports of problems. And then today after restarting the pc, following the update of Total Security, this showed up.

I am hoping that this is just a glitch with the the update.

Please let me know your thoughts.

Thanks,

Adri

Userlevel 7
Badge +6

@adricist Just to be sure , can you please check the Kaspersky quarantine.
Also please try this :  Update Databases > reboot > run a full scan.

This is what shows in Quarantine. What should I do?

 

Userlevel 7
Badge +6

@adricist Please empty the Quarantine , then reboot and run another scan.

Userlevel 7
Badge +6

Also, if using OutLook or a different email client, just delete the messages with infected attachments…

Fantastic! I deleted all the files in the Quarantine, I then emptied my Deleted folder and Junk Mail folder in Outlook and the issue is now resolved, even without rebooting or running a full scan!

Thank you so much for all your help! <3

Regards,

Adri

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