Kaspersky
Question

The file keeps getting deleted when I explicitly add an exception.

  • 27 January 2021
  • 1 reply
  • 36 views

Hello, i want to add a restriction but it does not work… The file keeps getting deleted and I don't understand why when I explicitly add an exception.

 

Does anyone has a idea?


1 reply

Userlevel 7
Badge +8

@marc89  Welcome. 

⚠️ Only if you trust the object please try this ⚠️

  • Disable option : Settings > General > Perform recommended actions automatically
  • Kaspersky will ask you to decide which action to take on detected objects
  • Chose for “Quarantine”
  • Restore the  quarantined object
  • Create an exclusion rule for the object 
  • Enable option : Settings > General > Perform recommended actions automatically !

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