Slow performance

  • 9 May 2019
  • 3 replies

I have installed Kaspersky total security few days before. Since then my pc is getting very slow. Even if a small folder takes so many times to open. I am really frustrated. Please help me to fix this

3 replies

Userlevel 7
Badge +9
Welcome. Can you please provide a GSI Log
Userlevel 7
Badge +9
Hi,@Abinash Srichandan,
Read the article: How to configure Kaspersky Total Security 19 to improve your computer’s performance: https://support.kaspersky.com/14879
What windows version are you running?
I am running Win 10 18898.1 (fast ring) & KTS 2019
Since the last few Win updates there appears to be a in incompatibility issue with Win 10 & KTS 2019
The KTS process runs at around 40-50% (sometimes higher) and causes most applications to perform sluggishly, almost to the point of hanging in some cases
If I exit KTS then the PC returns to normal
I have removed (via KAVRemover tool) and reinstalled but to no avail
Kaspersky do not support beta/insider preview builds of Windows so no fix from them :-(
This has happened before and eventually a win update fixed it
UPDATE: Looks like patch E fixes this so try an update and ensure it's