Kaspersky
Question

Security product for controlling hacking


I'm facing a severe issue of hacking.  All my devices are hacked and controlled by a hacker.  Does Kaspersky provide any security product or consultation services for fixing this?  


3 replies

Userlevel 7
Badge +3

Hi, 

Welcome.

Yes kaspersky protection is against hackers and many other variants of viruses... 

Userlevel 7
Badge +9

I'm facing a severe issue of hacking.  All my devices are hacked and controlled by a hacker. 

Does Kaspersky provide any security product or consultation services for fixing this?  

Hello @S192

IF you did not have Kaspersky software installed before  you were hacked, it may be difficult for anyone to assist you. 

To access Kaspersky Technical Support you must have licensed Kaspersky software → How to contact technical support?  → scroll to the bottom of the page, select Product help, select from available options. 

Thank you:pray_tone3:

Flood:whale: +:whale2:

Read before you create a new topic! tutorial by @Danila T. 

New to Kaspersky?

Userlevel 7
Badge +8

@S192 :warning: Important :warning:

Shutdown all your devices and modify your modem/router password. Also , please  check if any remote application has been installed and run the free Kaspersky Virus Removal tool https://www.kaspersky.com/downloads/thank-you/free-virus-removal-tool

Please post a screenshot from eventual detected objects.

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