Kaspersky
Question

Safe Money Site List is suddenly Empty!

  • 30 November 2021
  • 0 replies
  • 83 views

I went online this morning with the intent of doing some Christmas shopping. The site I entered did not open in a green Protected Browser as it has always done in the past.

So, I went into Kaspersky Total Security, opened Safe Money to check if something changed. Only I discovered that my entire Safe Money site list was empty.

The Safe Money sites list on the first computer contained approximately 40 items. The list was always empty on the second computer. 

What could have caused the Safe Money sites list on the first computer to be cleared, and how do I get it back? 

If KTS had the ability to export/import the Safe Money sites list along with general settings, then I’d have not had this problem at all, because I regularly export my KTS setting for backup, and I’d have been able to quickly restore the Safe Money site list.

  1. How do I get my Safe Money site list back?
  2. How can I prevent this from happening again? Is there a way for me to permanently backup the KTS Safe Money site list, even if it means going into the Windows registry?

 


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