Best answer by Flood and Flood's wife
- Re: "what is in [AppCtl] report?
- From your above post: this:
*** Procedure, (imo), or, put another way, what I would do:
KTS requires a full refresh:
- Uninstall KTS - during the uninstall process a set of questions popup, the ONLY question to select is [save licence info], all other selections, leave blank.
- Download & install KTS.
- Run a MANUAL database update.
- Run a [Full scan], this may run for a long time, please allow it to complete.
- Run a [Vulnerability Scan] please allow it to complete.
- Run [Software Updater] please allow it to complete.
Check if issue is resolved?
Re [Can I disable safe browser and continue to use Safe Money protected browser?], please clarify [safe browser], I understand the second part of this question, not the first, sorry!