I had a renewal reminder a couple of weeks ago as my licence was due to expire in about a month.
So thought okay will renew via Kaspersky as renewal price was £24 with 60% off.
However after renewing and setting up the Activation code ready to continue once existing licence expires it still shows in KTS that my licence is about to expire and should renew…
Okay thought that was a bit crap but then to really piss me off I get an email addressed to me offereing a renewal with 70% off...so I could now renew for £18 instead of the £24 I have already paid.
Is there no connection to link my account and email address to the fact that I have renewed so Kaspersky don’t hassle customers who have renewed and then really piss them off by offering it cheaper..
How about a refund or credit for the amoumt that I have now appeared to overpaid?