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remove keepvid.com? [Solved][Closed]

  • 19 July 2019
  • 4 replies
  • 298 views

Hi! I have a problem with Keepvid.com. How I can remove keepvid.com? It is a malware but kaspersky do not see it!
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Best answer by Caos 19 July 2019, 08:57

Hi,



Please send file/url to Virusdesk for review.



Regards
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4 replies

Userlevel 7
Badge +11
Hi,

Please send file/url to Virusdesk for review.

Regards
thank a lot!
Userlevel 7
Badge +11
Hi,

You´re welcome.

Regards
Userlevel 7
Badge +4
Also, in addition to what Caos indicates in the post located above this post,

Please describe how, why it is a malware. What is it doing to your computer? Does Kaspersky detect it?

You can uninstall keepvid, and clean up your computer, as below:

Kaspersky Settings > Additional > Threats and exclusions > Detection types > enable Detect Other Software.
and do a databases update > reboot, then do a scan.

Clear the contents of your Temp folder, instructions: http://support.kaspersky.com/1161 and then reboot.

After that, uninstall any recently installed junk > reboot.

After that, uninstall any and all junk toolbars > reboot.

Uninstall/disable any and all junk browser add-ons and extensions and plugins in all of your browsers.

Remove the junk argument from the target field of the browser shortcut properties.

Remove any and all junk search providers in all of your browsers.

Then if need be, change your home page, in all of your browsers.

How to clean up your browsers: http://support.kaspersky.com/us/viruses/solutions/10319

If you are using a router, reset the router, change the router password to a strong password, enter the correct information according to your internet providers instructions, then clear browser cache and cookies, reboot.

Any better after that?