Kaspersky
Question

Ramjet app on mobile phone.

  • 6 September 2019
  • 1 reply
  • 12607 views

I have recently bought a new phone. After a week or so a ramjet icon appeared on phone. Cant find it in settings to delete it. Afraid to delete by dragging it into bin as i have googled app and people said it replicated itself multiple times. Any suggestions
.

1 reply

Userlevel 7
Badge +11
I have recently bought a new phone. After a week or so a ramjet icon appeared on phone. Cant find it in settings to delete it. Afraid to delete by dragging it into bin as i have googled app and people said it replicated itself multiple times. Any suggestions
.

Hello @Sapper44,
Welcome!
Please tell us:
  1. Phone operating system: (a) full name? (b) version? (c) build?
  2. KIS: (a) free? or licensed? {see note at the end of my reply} (b) version?
  3. May we have an image of Ramjet icon please?
  4. Have you run a KIS full scan?
  5. Have you installed any additional (legitimate) software, that may have surreptitiously added the icon?
  6. Do you have backups of all important data?
Please let us know?
Thank you.

Note: Kaspersky free software has (config) limitations, advertising & no Technical Support.
If we know this, we ensure we never waste your time, advising you, for example: "contact Technical Support".

Reply