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Solved

persisting error: "Reboot is required to complete the disinfection"

  • 6 September 2020
  • 6 replies
  • 1714 views
R

currently running on windows 10 and KTS

 

from past 2 says I’m consistently getting notification and recommendation to reboot my computer to disinfect the virus, but i have rebooted it many times still the notification pops up very frequently.

 

also checked my log/report everything seems to be disinfected.

 

 

icon

Best answer by harlan4096 6 December 2020, 07:47

Empty Quarantine...

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6 replies

C

Empty Quarantine...

Thank you , I missed the green kaspersky screen

harlan4096
Rank
Userlevel 7
Badge +7

Great :wink:

Did it answer your question? Mark it as solved! / ¿Respondió tu pregunta? ¡Márcala como resuelta! ¡Gracias! - Forum Moderator (Hispanohablantes Section)
C

@harlan4096 Wow! It works. Thanks alot!

harlan4096
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Userlevel 7
Badge +7

Empty Quarantine...

Did it answer your question? Mark it as solved! / ¿Respondió tu pregunta? ¡Márcala como resuelta! ¡Gracias! - Forum Moderator (Hispanohablantes Section)
C

Hi @Berny,

I am currently experiencing the same problem and I am unable to fix the issue with the solution you provided. So, here’s what I did;

  • Ran  “rd /s /q C:\$Recycle.bin”
  • Ran  “rd /s /q D:\$Recycle.bin”
  • Ran  “rd /s /q E:\$Recycle.bin”
  • Close CMD + Reboot
  • Full Scan + Vulnerability Scan + Reboot

However, the problem is still there.
 


Is there any other ways I can try here?
Or any suggestion is appreciated.

Berny
Rank
Userlevel 7
Badge +8

@RohanRao Welcome. Can you please try this :

  • Run CMD as ADMIN
  • Execute command  “rd /s /q C:\$Recycle.bin” (without quotes)
  • Close CMD > Reboot
  • Proceed with a full Kaspersky scan > Reboot
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