Kaspersky
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Outook incoming mail blocked

  • 30 March 2021
  • 2 replies
  • 49 views

Within 2 hours of renewing my Kaspersky Total Security my emails for Outlook were blocked.

I can still send but not receive. I have tried all the fix it options offeredonline and nothing has worked. I am using Windows 10 with an old Outlook 2007 version.  I had no issues prior to the renewal.

I welcome any suggestions.

Thank you

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Best answer by Berny 30 March 2021, 13:13

@kasperskyhelp Welcome, please try this :

> Settings > Network Settings > Trusted addresses > Add POP3/IMAP > Save

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Userlevel 7
Badge +8

@kasperskyhelp Welcome, please try this :

> Settings > Network Settings > Trusted addresses > Add POP3/IMAP > Save

Thank you for responding. I had already added pop3 with no success. However, I just added imap too at your suggestion, and made another tweak and it has worked. I am not sure exactly how it worked but i am receiving incoming mail now. :)

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