Kaspersky
Question

Nothing stops annoying Kaspersky messages/advertisements, Kaspersky Secure Connection


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For at least a year (maybe two?) I've been asking how to stop these messages. Nothing works. I paid money for Kaspersky. I've attached two screen captures - Kaspersky notification settings (everything unchecked) and the annoying message.




11 replies

Userlevel 6
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Hello Silver_mica,
Welcome!
Please post screen images of the Kaspersky messages/advertisements?
Thank you!




Userlevel 6
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Also, in addition to what FLOOD indicates in the post located above this post,

If you are not using Kaspersky Secure Connection, you can uninstall it.
Userlevel 6
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Hello Silver_mica,
As well as Richbuff's post...
Have you ever activated KSC?
That specific banner is not really an advertisment, if you log into your MyKaspersky account, does that specific banner still appear?
Please let us know?
Thanks!
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Hello Silver_mica,
Welcome!
Please post screen images of the Kaspersky messages/advertisements?
Thank you!


I've already done that.
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Hello Silver_mica,
As well as Richbuff's post...
Have you ever activated KSC?
That specific banner is not really an advertisment, if you log into your MyKaspersky account, does that specific banner still appear?
Please let us know?
Thanks!


Okay, sounds like my only option is to uninstall Kaspersky.
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Hello Silver_mica,
As well as Richbuff's post...
Have you ever activated KSC?
That specific banner is not really an advertisment, if you log into your MyKaspersky account, does that specific banner still appear?
Please let us know?
Thanks!


I don't know what KSC is - but, I'd be afraid that activating KSC will cause more annoying messages to appear.
Userlevel 6
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Hello Silver_Mica,
KSC = Kaspersky Secure Connection.
The service that is that is presenting the banner you are concerned about.
If you use KSC, please sign into your MyKaspersky account & then see if the "banners" still appear.... monitor for 24/48 hours...
If you don't use KSC, uninstall it (as per previous advice from Richbuff).
Thanks!
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I have uninstalled Kaspersky Secure Connection. Was this was the VPN?
Userlevel 6
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Yes, KSC = Kaspersky's VPN.
Kaspersky ship it included in KTS.
KSC can also be installed as standalone software.
KSC can be installed/uninstalled separately to KTS.
In my experience, after signing into my MyKaspersky account - the banners stopped.

KSC ref doco: https://help.kaspersky.com/KSDE/Win3.0/en-US/126993.htm
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If you mean the simple act of signing in to Kaspersky stops the banners then I can tell that isn't true - I've signed in years ago.

EDIT: I logged in again. Hope that works.
Userlevel 6
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If you've uninstalled KSC then you definitely shouldn't receive any more:


banners.
If you're currently receiving (or begin) to receive, other Kaspersky banners or "advertisements" please let us know so we can assist?

Note KPM (Kaspersky Password Manager) began (with the latest update) to send an annoying .pdf popup, "It's lonely here! Your sensitive PDFs are waiting to get into the vault."

Kaspersky advise: "this will stop when a .pdf/.pdfs" are uploaded to the vault(KPM)."

Should a Kaspersky Customer not wish to have .pdfs in the vault, currently, there is no way to configure KPM to "block" this popup.

The issue is in hand with KPM/Kaspersky developers to fix/improve KPM notifications.

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