Kaspersky
Question

Missing infected file

  • 17 May 2019
  • 3 replies
  • 96 views

Two scans reveal a file purported to have a Trojan; however, file does not seem to exist on my system. Is there a fix for this? Thanks.

3 replies

Userlevel 7
Badge +1
Welcome. Please post the full, complete detection details. Full file name, full path, full location, detection verdict.

Post screenshot of Reports > Detailed reports > Detected objects.
Main Kaspersky window > More Tools > Reports > upper right > Detailed reports > at the upper left, drop down from All Events to Detected objects.
Here's what I see:

Userlevel 6
Badge +3
Clicking button Clear to remove data from the reports folder.
https://help.kaspersky.com/KTS/2020/en-US/68263.htm

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