Kaspersky
Question

Malware : Nymaim

  • 13 November 2019
  • 1 reply
  • 4799 views

I was told by the IP service provider that my system may be attacked the malware : NYMAIN, but I don’t know how to detect it.

I have Kaspersky total security running on all my systems, scanning thru showed nothing.  Can anyone suggest how can I determine if this is a real thread, or Kaspersky is already handling this?


1 reply

Userlevel 7
Badge +5

Welcome. 

There are two possible courses of action. One is to post your GetSystemInfo report here, so forum users can help, or the other is to Contact Tech Support. 

1. Please post your GetSystemInfo report link, instructions: https://support.kaspersky.com/common/diagnostics/3632
  Please upload the GetSystemInfo zip folder that is inside the larger GSI zip to the GSI parser site http://www.getsysteminfo.com/ and post the url to the parsed report here, in your next post.

2. Or, please contact Tech Support: https://my.kaspersky.com/support/

Please attach the following items to your Tech Support request: 

a. Description of the issue.
b. Screenshot, as needed.
c. GSI

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