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KTS Deletes .exe that is 'Good'

  • 23 February 2021
  • 2 replies
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Hi from Steve,
I have an .exe that I’ved used for many years and is good.

KTS now reports that it’s a virus [It’s not 100%] - its commercial software.
I’ve added it to the exclusions list and specified it as a ‘Trusted Application’ but KTS still deletes it.

How can I get KTS to ignore it and stop deleting it
thanks in advance
Steve - UK

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Best answer by Berny 23 February 2021, 12:28

@g0uihsteve Welcome.

 Only if you trust the object please try this :

  • Disable option : Settings > General > Perform recommended actions automatically
  • Kaspersky will ask you to decide which action to take on detected objects
  • Chose for “Quarantine”
  • Restore the  quarantined object
  • :warning: Create an exclusion rule for the object :warning:
  • Enable option : Settings > General > Perform recommended actions automatically
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@g0uihsteve Welcome.

 Only if you trust the object please try this :

  • Disable option : Settings > General > Perform recommended actions automatically
  • Kaspersky will ask you to decide which action to take on detected objects
  • Chose for “Quarantine”
  • Restore the  quarantined object
  • :warning: Create an exclusion rule for the object :warning:
  • Enable option : Settings > General > Perform recommended actions automatically

Hi Berny,

Thanks for the reply.

Yes - this works.
Reinstalled app and then restored the .exe.

I had reinstalled it on previous occasions and it didn’t work.
Disabling the ‘Auto Actions’ did the trick and then adding them back into exclusions list seemed to work.

Appreciate the advice - many thanks

Steve - UK :)

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