KTS: activation error, "No devices to send the license to. Activate the application manually"

  • 20 February 2021
  • 4 replies



I face an “activation error” case with symptoms like the following screenshot:


It tells that the license has been activated, but always fails to apply to the device.

When I enter to the the Application dashboard, this kind of fails appear:



And then when I inter the “License is missing”, it will be back to this tab-page:



Please support and a solution.

Kind regards

andi aw. masry


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4 replies

Userlevel 7
Badge +8

@andimasry Welcome. Did you try Delete > Activate ?
If the problem persists please contact Kaspersky Technical Support https://center.kaspersky.com 

Yes I did. But this message appear:



Userlevel 7
Badge +8

@andimasry Please see this Kaspersky Support article: https://support.kaspersky.com/common/error/activation/13593 

On the Way :grinning:

Thank you for your kind support

Best regards