Kaspersky
Question

Kaspersky Total Security comits GPU usage

  • 20 November 2019
  • 1 reply
  • 4824 views

I have an intel build with an i5-8400 and a RX 5700 XT GPU that I use for mining, however, when I run an analysis the GPU performance drops and just idles until the analysis is complete, I've already read the article related on how to improve performance in Kaspersky Total Security and the issue continues even when all boxes are unchecked.

How can I prevent KTS from comitting GPU power that is not being used anyways?


1 reply

Userlevel 7
Badge +4

Welcome.  There are two possible courses of action. One is to post your GetSystemInfo report here, so forum users can help, or the other is to Contact Tech Support. 

1. Please post your GetSystemInfo report link, instructions: https://support.kaspersky.com/common/diagnostics/3632
  Please upload the GetSystemInfo zip folder that is inside the larger GSI zip to the GSI parser site http://www.getsysteminfo.com/ and post the url to the parsed report here, in your next post.

2. Or, please contact Tech Support: https://my.kaspersky.com/support/

Please attach the following items to your Tech Support request: 

a. Description of the issue.
b. Screenshot, as needed.
c. GSI

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