I just updated my laptop to Windows 10. I’ve been using Kaspersky Total Security for several years now (on Windows 8.1) but now, when I try to activate my account using my activation code I’m given the message:
“Timed Out: An internet connection is required to activate application.”
I’ve clicked “Reasons and Possible Solutions” and have tried everything (Uninstalling/reinstalling KTS, Updating Windows, Turning off Proxy settings in Kaspersky, Reset IE Settings, and DNS configuration). I also found a Forum post of somebody who had the same problem, and it was suggested that I Reset Network Settings in Windows, which I did, but no luck.
Any suggestions? At first even the Trial Account wouldn’t update, but I finally did get that to work, so I’ve got 30 days left on that, but I DO need to get activated. I have almost two years left on my plan.
Edit: My internet connection is strong and working. Kaspersky also updates normally, so there is a connection.
Best answer by Danila T.View original