Kaspersky Security Cloud Kaspersky Certificate not Trusted [Solved][Closed]

  • 30 August 2019
  • 1 reply

I installed Comodo Firewall while using KSC 2019, and KSC now reports problems trusting its own servers. The picture shows that one element of the chain for Kaspersky is not trusted:

There are now two trusted domains in the "Websites with scan errors" (in the background in pic) now after I added the one on the screen here. I would just like to know how to get this resolved. Since I installed Comodo Firewall, Kaspersky has done this and was also shutting down. Reboot seems to have resolved this issue.

I can understand that Comodo and KSC may not be 100% compatible, but how can I set things up so that there won't be a problem? I'm not sure Comodo is even the issue, since there were connection issues at times with KSC before I installed Comodo. These were only a message that data wasn't uploaded and maybe an occasional failure of the application to update signatures.

Mainly I just want to be sure KSC is working correctly. This is a laptop, however, I really desire the extra protection of Comodo's auto-sandbox and HIPs also...

From the below options:

I have continued from the alert and then excluded the two domains that Kaspersky says are not in the trusted certificates. Please, I will get pictures from the certificates or whatever is required thankyou.

Best answer by richbuff 30 August 2019, 21:10

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Welcome. Kaspersky not trusting its own certificate: Please inform Tech Support of this issue.

Please contact Tech Support: https://my.kaspersky.com/support/

Please attach the following items to your Tech Support request:

a. Description of the issue.
b. Screenshot, as needed.
c. GSI