Kaspersky
Question

Kaspersky not opening/disappear on taskbar hover [crashing?]

  • 18 October 2019
  • 1 reply
  • 4802 views

I got a problem and haven’t found a solution yet. When I start my PC, I see Kaspersky icon on taskbar, however, after a couple of minutes I got multiple Kaspersky icons on the taskbar (About 4-5 icons), and when I hover my mouse over them, they all disappear and no Kaspersky icon stay on the taskbar, as if it isn’t running (but I can see it on the Task Manager’s Detail tab).

And when I try to open it by going into the start menu programs, it stays on the loading screen then closes.


1 reply

Userlevel 7
Badge +7

Welcome , can you please provide a GSI Log :

https://support.kaspersky.com/common/diagnostics/3632

 

 

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