Kaspersky
Question

Kaspersky is injecting into Wallpaper Engine and making it crash.

  • 3 September 2021
  • 1 reply
  • 61 views

I want kaspersky to stop all interactions with Wallpaper engine(wallpaper32.exe), because it is making it crash. I added the exe file and even whole folder into exclusion, but still Kaspersky Lab is interacting with wallpaper engine. 
 

here are scan of wallpaper engine: https://pastebin.com/tHy6S68N

 

if you look in line 31: \\?\GlobalRoot\Device\HarddiskVolume5\Program Files (x86)\Common Files\Kaspersky Lab\klhk\klhk_x64\klhkum.dll. 
 

this dll is causing issue. Is there any way to complete stop Kaspersky from interacting with wallpaper engine.

 

Thanks in advance :D


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1 reply

Userlevel 7
Badge +7

Hello,

 

Please contact with us: https://support.kaspersky.com/b2c#contacts