Kaspersky
Question

Kaspersky Connection not protected on 301 redirected domain

  • 13 February 2021
  • 4 replies
  • 39 views

When going to my old site https.//www.1888drugcrimes.com/, Kaspersky shows Invalid name of certificate. Either the name is not on the allowed list, or was explicitly excluded.

1888drugcrimes.com was permanently redirected at GoDaddy to the new domain https,//1800drugcrimes.com/

 

 


4 replies

Userlevel 7
Badge +9

Hello @PhilEsq

Welcome!

  • :a: Which KTS version & patch(x) x=letter, on the Windows Taskbar or hidden icons, rightclick the Kaspersky icon, select About
  • :b: May we have a full screen image of the alert & the extended Certificate details please? 

When we go to 1888, it generates an eCaptcha “I’m not a robot” verification, then automatically redirects & opens 1800

 

 

 

 

 

 

  1. In the Certificate alert, open Details, the extended information will show there’s a mismatch that requires investigation: use SSL Server Test → image 5 above
  2. & check Messages "Certificate verification problem detected" and "Cannot guarantee authenticity of the domain to which encrypted connection is established" when trying to open a website

Thank you:pray_tone3:

Flood:whale: +:whale2:

Thank you. I have 21.1.15.500 ©. 1800drugcrimes.com has an SSL cert at the hosting company and is using CloudFlare that also has SSL. Is that a problem?

Now, when I go to 1888drugcrimes.com, it redirects to 1800drugcrimes.com, maybe because I told KTS I understand the risks.

ssllabs.com shows a mismatch for 1888drugcrimes.com but not for 1800drugcrimes.com.

 

Userlevel 7
Badge +9

Hello @PhilEsq

You’re most welcome:relaxed: !

  1. KTS is up to version 21.2.16.590(b), to update the application manually, install the latest version on top of the previous version, download the installation package. 
  2. Install the latest version of the application. 
  3. Restart your computer.
  4. If the application was not activated automatically, connect it to your My Kaspersky account.
  5. Run a manual Database update. 
  6. Check & make sure patch(b) has been applied, if “no”, shutdown the computer using Shutdown, not Restart, power on, login, recheck patch?

Your original report: “When going to my old site https.//www.1888drugcrimes.com/, Kaspersky shows Invalid name of certificate. Either the name is not on the allowed list, or was explicitly excluded.

1888drugcrimes.com was permanently redirected at GoDaddy to the new domain https,//1800drugcrimes.com/”, there’s nothing there telling us the problem was/is with 1800… 

Our understanding, there are no problems with 1800 → are we wrong? 

Please clarify, a full screen image would assist please? 

If you’ve accepted “I understand the risks”, you may wish to reset KTS to Default settings, follow: How to restore the default application settings & shutdown the computer using Shutdown, not Restart, power on, login, recreate the certificate error? 

Thank you:pray_tone3:

Flood:whale: +:whale2:

Resource:

How to upgrade the application

Thanks again! 

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