I am posting this here within the Fora, as All Previous discussions are no longer valid, and a searchable solution Should be available to customers.
My Subscription has 10 days left, in which I was Not going to renew My license, because I have Purchased another Software to try, but was waiting for the 10 days to expire, because I have Paid for them.
Your system has Automatically Renewed My license, at Twice the price I Originally paid for it.
Your Documentation is Not updated, so All of the context explaining how to disable the feature, leads Nowhere, displayed partially in the first attachment.
I tried to contact digitalriver to stop the purchase from there, but on Every attempt, I am met with the issue in the second attachment.
The third attachment displays that Your Documentation, is outdated, as the ‘Unsubscribe’ feature, is nolonger available.
How do I Disable Automatic Renewal of License, in 2021?
Expires 26 September 2021
Automatically renewed 15 September 2021
Thank You in Advance
Best answer by kirritai
For Future reference.
There is No Way to cancel it.
Only Technical Support can cancel Automatic Renew of Your Subscription in which they have done.