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how do you delete old expired licenses

  • 26 June 2021
  • 1 reply
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how do you delete old expired licenses?

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Best answer by Flood and Flood's wife 26 June 2021, 06:04

how do you delete old expired licenses?

Hello @NJBmyK2021!

Welcome!

  1. Do you mean “how do you delete old expired licenses” from (your) MyKaspersky account? 

IF “yes”, users can’t, you may select “Hide”, for any licenses you do not wish to see.

Also, Kaspersky technical experts are no longer able to perform the task.

Kaspersky technical experts no longer have access to edit or change any details on a customer's MyKaspersky account.

Kaspersky technical experts can only view data in the MyKaspersky account, to assist customer's for trouble shooting purposes only.

This has been confirmed by Kaspersky Technical Support. 

Thank you:pray_tone3:

Flood:whale: +:whale2:

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Userlevel 7
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how do you delete old expired licenses?

Hello @NJBmyK2021!

Welcome!

  1. Do you mean “how do you delete old expired licenses” from (your) MyKaspersky account? 

IF “yes”, users can’t, you may select “Hide”, for any licenses you do not wish to see.

Also, Kaspersky technical experts are no longer able to perform the task.

Kaspersky technical experts no longer have access to edit or change any details on a customer's MyKaspersky account.

Kaspersky technical experts can only view data in the MyKaspersky account, to assist customer's for trouble shooting purposes only.

This has been confirmed by Kaspersky Technical Support. 

Thank you:pray_tone3:

Flood:whale: +:whale2:

Reply