Kaspersky
Question

How do I get Kaspersky to stop quarantining a Program I Wrote?

  • 10 December 2019
  • 4 replies
  • 7559 views

I am learning Windows C# programming, when I write code to open a file, I get the above and the exe I created is quarantined.   How can I stop this from happening?

 


4 replies

Userlevel 7
Badge +4

Welcome. 

Please contact Tech Support: https://my.kaspersky.com/support/

Please attach the following items to your Tech Support request: 

a. Description of the issue.
b. Screenshot, as needed.  and c. A copy of the file. 

Userlevel 7
Badge +11

Hello @richbuff :hand_splayed_tone3:

Hello  @Dietrich,

Additional to  @richbuff.

The (Kaspersky) classification VHO = Very harmful object, Class = Trojan-Spy, Platform = Win32

  1. Are you writing the code to “open” a file or output data to another file?
  2. Presumably you’ve written “safe” code?
  3. Have you created any exclusions? 

Please let me know?

Thank you:pray_tone3:

I copied this snippet from the Microsoft website and when I compiled it in Visual Studio community, Kaspersky quarantined it:

https://docs.microsoft.com/en-us/dotnet/api/system.io.file?view=netframework-4.8

Userlevel 7
Badge +11

Hello  @Dietrich,

Thank you for replying. 

IF exclusions for the compiled programme do not work, please follow the guidance provided by @richbuff.

Support may also ask for traces, captured as the issue is replicated, they will guide you with the collection of these.

Please let us know the outcome?

Thank you:pray_tone3:

 

Reply