Kaspersky
Question

High CPU usage Kaspersky 20.0.14.1085

  • 12 January 2020
  • 2 replies
  • 213 views

Hi,

 

Kaspersky is using very high cpu usage (+20%) on my machine (reinstall didn’t help), especially when i’m using a browser. Is there anyone that can help me with this?

 

Thanks in advance.

Michael


2 replies

Userlevel 7
Badge +1

Welcome.  There are two possible courses of action. One is to post your GetSystemInfo report here, so forum users can help, or the other is to Contact Tech Support. 

1. Please post your GetSystemInfo report link, instructions: https://support.kaspersky.com/common/diagnostics/3632
  Please upload the GetSystemInfo zip folder that is inside the larger GSI zip to the GSI parser site http://www.getsysteminfo.com/ and post the url to the parsed report here, in your next post.

2. Or, please contact Tech Support: https://my.kaspersky.com/support/

Please attach the following items to your Tech Support request: 

a. Description of the issue.
b. Screenshot, as needed.
c. GSI

Userlevel 2

Also, 

 

Settings → Additional → Network Settings → Uncheck “Inject scripts into web traffic to interact with web pages”

try to disable this option + disable Anti-banner (if you have it) and see what happens next

if it doesn’t work: Settings → Additional → Network Settings → check “Do not scan encrypted connections”

if it doesn’t help, try to turn off application control temporarily and compare the result

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