Kaspersky
Question

file explorer is loading on its own when I log onto my dell laptop. Bits service hanging? KTS related?

  • 24 November 2019
  • 3 replies
  • 4818 views

Badge

file explorer is loading on its own when I log onto my dell laptop

WIN 10/ version 1909/ with Kaspersky total security.

I have found by running trouble shoot apps that there is a issue with

the BITS service (hanging app). someone from Microsoft community

suggested that its Kaspersky security causing the issue.

can someone please have a look at my GSI report to confirm this.


This topic has been closed for comments

3 replies

Userlevel 7
Badge +9

Welcome. Is this behavior persisting when you temporary exit KTS.

Badge

I have just uninstalled kaspersky and log on and still got the issue.

so it can’t be kaspersky?

Userlevel 7
Badge +9

Thank you for your feedback, please continue with the Microsoft Community.

We amicably close this Topic.