Kaspersky
Question

Fehler „Die Installationsdateien besitzen keine digitale Signatur”

  • 16 September 2021
  • 0 replies
  • 17 views

Error "The installation files do not have a digital signature"

 

Good day,

I would like to update my existing Kaspersky Totol Security version 21.2.16.590 ©️ ️ (with current database updates) to the current KTS program version. For example, if I download the setup here: https://www.kaspersky.de/downloads/thank-you/total-security-free-trial or here the official program update:  https://www.kaspersky.de/downloads#update-product - the above error occurs during installation.

 

I have already followed the following instructions in detail:

https://support.kaspersky.com/de/13816 

Unfortunately, the steps listed there did not bring the desired success for me.

Furthermore, I have a. Tried these steps mutatis mutandis for Windows 10: https://www.winfuture-forum.de/index.php?showtopic=209296 

Unfortunately no success either, the mistake remains.

When I follow up on this note: https://support.kaspersky.com/de/common/beforeinstall/9795 - I notice that the downloaded file has a valid signature, but apparently no known time stamp.

Then I tried to install an offline setup, which showed this time stamp - still the same error message.

I also tried to download the file with a different network and a different computer and then transfer it via USB stick - unfortunately the error persists.

 

Now I'm pretty much in an endless error trap. The support has not responded for weeks, here in the forum or via Google I have not found any tips beyond my previous approach to solve the problem. So here's my question:

 

Who could help me out of this mess and solve this problem?

 

1001 thank you for any hints.

 

Greetings from Nick Wright

 


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