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Detected: MEM:Trojan.Win32.NetWire.gen Location: System Memory

  • 1 June 2019
  • 5 replies
  • 3927 views

A warning window with...

Detected: MEM:Trojan.Win32.NetWire.gen
Location: System Memory

...comes up on my laptop every day. I disinfect every time but it still appears every time I open my laptop. How can I get rid of it for good?
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Best answer by richbuff 7 May 2021, 20:48

Welcome. Please contact Tech Support, link is located near the top of this web page.

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5 replies

Userlevel 7
Badge +4
Welcome. Kaspersky Settings > Additional > Threats and exclusions > Detection types > enable Detect Other Software.
and do a databases update > reboot, then do a scan.

Clear the contents of your Temp folder, instructions: http://support.kaspersky.com/1161 and then reboot.

After that, uninstall any recently installed junk > reboot.

After that, uninstall any and all junk toolbars > reboot.

Uninstall/disable any and all junk browser add-ons and extensions and plugins in all of your browsers.
How to clean up your browsers: http://support.kaspersky.com/us/viruses/solutions/10319

Then scan again with Kaspersky. Please post back and let us know if any better? If not, please contact Tech Support: https://my.kaspersky.com/support/

Please attach the following items to your Tech Support request:

a. Description of the issue.
b. Screenshot, as needed.
c. GSI
Userlevel 7
Badge +4

Welcome. Please contact Tech Support, link is located near the top of this web page.

Userlevel 7
Badge +9
Hi Pete,
Welcome!
Is the warning popup being dispalyed by Kaspersky software or?

Kaspersky Settings > Additional > Threats and exclusions > Detection types > enable Detect Other Software.
and do a databases update > reboot, then do a scan.

Clear the contents of your Temp folder, instructions: http://support.kaspersky.com/1161 and then reboot.

After that, uninstall any recently installed junk > reboot.

After that, uninstall any and all junk toolbars > reboot.

Uninstall/disable any and all junk browser add-ons and extensions and plugins in all of your browsers.

Remove the junk argument from the target field of the browser shortcut properties.

Remove any and all junk search providers in all of your browsers.

Then if need be, change your home page, in all of your browsers.

How to clean up your browsers: http://support.kaspersky.com/us/viruses/solutions/10319

If you are using a router, reset the router, change the router password to a strong password, enter the correct information according to your internet providers instructions, then clear browser cache and cookies, reboot.

Any better after that?

If still no go, Please post your GetSystemInfo report link, instructions: https://support.kaspersky.com/common/diagnostics/3632

If Kaspersky was presenting warning window with: Detected: MEM:Trojan.Win32.NetWire.gen
Location: System Memory" check that this is no longer as issue that Kaspersky complains about. If the alert is coming from Winodws or another source please let us know so we can provide further info?

If you need to post back please share the following with us:

  1. Details of ALL Kaspersky software installed - Names & Versions?
  2. Operating system, version, build?
  3. Screen print of the popup please?
Thanks!

// mod edit: primary checklist sted 3rd party app instructions.
I have the same detection from KIS and even after performing the steps above. below are the details:

Detected: MEM:Trojan.Win32.NetWire.gen
Location: Stem memory

  1. Kaspersky Internet Security
  2. Operating system, version, build: Win10 Pro
  3. Screen print of the popup attached below:



Thanks in advance!

why Kaspersky antivirus cloud don’t remove this Virus MEM:TrojanWin32 ?

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