Hi I was browsing the web this evening and my paid for kaspersky total security flagged up a problem. It turned on advanced disinfection but could not get rid of (I think) one trojan. There were three. I'm not tech savvy, so I have put four screenshots below to show you what has happened.
A minute into the scan it said it couldnt get rid of one of them, hope the screenshots help.
Please can you give me an idiots guide on what to do?
I know there is an advanced disinfection tool but I don't know where it is, as it came up automatically.
Anyway, thanks for your help, here are the screenshots.
I am leaving it on full scan overnight, but have not been able to re-disinfect with not being able to find the disinfector.
A troubleshooter thing came up also, identifying a problem in my D drive, the disk.
I let it fix it and rebooted.
Thanks in advance